Find answers to our most common questions regarding shipping, returns, sizing, and the premium materials used in our gear.
Shipping & Delivery
Yes, we do! We are proud to offer Free Worldwide Shipping to riders across the globe. Whether you're in North America, Europe, Australia, or anywhere else, we will deliver your premium leather gear straight to your door.
Standard order processing takes 2–4 business days. Once dispatched, standard shipping usually takes 7–14 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to trace your package in real-time. You can also log into your HDJ account to view your order status at any time.
Returns & Exchanges
We offer a hassle-free 30-Day Easy Returns policy. If you aren't completely satisfied with your purchase, you can return unworn, unwashed items with tags attached within 30 days of delivery for a full refund or exchange.
To exchange an item for a different size, please contact our support team with your order number and desired size. We will provide you with a return shipping label and ship out your new size as soon as the return is scanned.
Product & Materials
Absolutely. We use 100% genuine, premium cowhide and sheepskin leather for our jackets, vests, and chaps. Each hide is carefully selected and goes through our rigorous 15-level quality control process.
We highly recommend viewing our comprehensive Size Guide located on every product page. Because motorcycle gear needs to fit securely, take your measurements (chest, waist, and sleeve length) and compare them to our specific charts.
Most of our dedicated riding jackets feature armor pockets at the elbows, shoulders, and back. Many premium styles include CE-certified D3O® armor pre-installed, while others are sold separately. Please check the "Rider Features & Materials" section on each product page for full details.
STILL HAVE QUESTIONS?
Our rider support team is ready to help you gear up properly.